Find out how House & Carriage helped Witney-based family store their stuff become moving them to Boscastle in Cornwall.
“This was the best crew we have ever had. Although the price was more expensive than we have traditionally paid, I would not hesitate to promote House & Carriage to anyone I knew that was moving. In fact, I haven't stopped waxing lyrical about them."
In the summer of 2016, a family decided to sell their Cotswold country home. They employed a project manager who coordinated the move for them, working alongside the House & Carriage staff. This complex move was subsequently carried out to an extremely high standard.
House & Carriage are an Oxfordshire-based removals company and many of the moves they carry out are from one Oxfordshire town to another, in this case from Churchill to Great Rollright.
When Caroline Farrar wanted to relocate to Bolton, Lancashire from her home in Ascott-under-Wychwood, she chose Oxfordshire-based removals company House & Carriage to help her with the move.
In November 2015, 91-year-old Joan Howard downsized from a large four-bedroom house that she had been living in for 30 years, into a more manageable three-bedroom house. From hearing how flexible, accommodating and friendly House & Carriage were from neighbours and friends, she made the removals company her first and only choice.
In June 2015 Morag Bosher moved out of her two bed house in Enstone, leaving items in storage with House & Carriage, while she stayed with friends until her new house was ready. This was the first time she had used an Oxfordshire removals company and she was pleasantly surprised at the level of service and the friendliness of the House & Carriage team.
Belinda Matthews has been using House and Carriage for many years. In fact, since 2009 she has used the company for moving all around Oxfordshire. When the time came to choose a company for her latest move to Suffolk in October 2014, she instantly picked up the phone to the “lovely guys at House and Carriage”.
Hannah has used all kinds of other removals companies in the past, both big and small. Yet each time they have let her down by being expensive, impersonal, late to the property, incorrectly wrapping or losing items, and in some cases, breaking them.
See what Hannah has to say about House and Carriage being the best removals company.
In March 2014, Gilly Prior began to move her mother who was suffering from terminal Motor Neurone Disease into a new home so she could care for her. The move was an extremely sensitive one that she felt House and Carriage dealt with very well.
When Professor Gillian Peele needed to move out of her Charlbury house in 2013 and then out of an Oxford house in July 2015, she called upon local firm House and Carriage to help.
In November 2012, when SpecialEffect needed to expand their offices, they looked to House & Carriage to help them with their removals, packing and storage.
Mrs Hammond and her family live on the outskirts of Witney, Oxfordshire. They have used House & Carriage for a number of years and seen the benefits of their services, including UK house removals, international removals and storage facilities.
Read on to find out about Mrs Hammond’s house moves and her positive experiences with House & Carriage.
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Moving chandeliers is a doddle when you know how...
"Rebecca and Tom excellent before the move, explaining everything to us and providing quotes when they say they would and with great accuracy. Joe and Alex brilliant on the day.
- Fast, Precise, Careful"
Many thanks for a wonderful service!
The boys could not have been better or more helpful - Little treasures.
Just to say a massive thank you for sending Steve on Saturday, he was an absolute godsend, really great and very willing.
" I was very happy with the service form start to finish and would have no hesitation using you again or recommending to a friend. Thank you"
The Team were so efficient, very cheerful and helpful throughout the two days.
If I ever get to recommend you I will, you were perhaps the best thing about the move other than being back in Stow. Thank you very much.
House & Carriage can not be beaten on service, quite simply the Waitrose of removals.
"Kris with the packing, Joe and Ricky (loading and moving the harpsichord) were especially brilliant - many thanks to them and all the team who helped"
A huge thank you to House & Carriage for moving us into our new home and a special thanks to Martyn and Sam who were an absolute pleasure to spend time with.
"All were helpful, considerate and cheerful. I find it hard to imagine a better experience."
Your man Sam was a Star..it's very much appreciated.
"Don't think the service could have been any better; from our first phone call, to saying goodbye to the removal chaps when we were in our new house the service was prompt , friendly, reliable, and well organised."
"Martin, Alex, Steve, Caspar & George were a great group of gentlemen, we drew reassurance from their obvious competence in Oxford and Oswestry. Thank you guys"
"Polite, professional, helpful and good-humoured. They had a long journey, yet still arrived full of energy and worked incredibly fast. The whole experience was stress-free and actually enjoyable! - Thank you for taking such good care of our belongings and for the superb service"
All your staff were so efficient and polite. Thank you
These boys are fantastic to have around. Kind, courteous and helpful
A big thank you for the excellent service provided. The two guys who came to pick up my items were very professional and instilled great trust for me in your company.
"If Carlsberg did removals . . ."
"Perfect service. H and C have relocated my business 4 times, with amazing care and attention to detail every time - I always recommend them to clients and friends needing a removal or storage company ..they are quite simply the best, no question."
"Joe, Steve, Kris and Adam worked really hard all day and were extremely friendly, professional and helpful (especially after I found the kettle and biscuits !)."
Many thanks to you and your staff for such splendid help with our extraordinary move. We are so glad that we chose yourselves as our removal firm.
Our exhibitions demand the most reliable and professional service with local knowledge and on the spot solutions to logistical problems. We have used House and Carriage on a number of occasions and highly recommend them to any business on the move.
"Joe, Lee and Ricky were absolutely brilliant, helpful, polite, careful and did a wonderful job against the torrential rain and a very tricky house to navigate. Excellent Service"
We've moved many times over the years - but have never before used a company as charming, helpful, efficient, friendly, dedicated, persistent, delightful and impressive as House and Carriage. They were absolutely brilliant. In every way. Top top boys
The House & Carriage boys are the most charming I've ever come across, efficient, polite and delightful.
"Rebecca was always very responsive and good at finding solutions, I needed it. Joe and Lee were just great on the day; it was the wettest day of the year but they took care with my property and ensured it wasn't soaked. They spent time placing furniture as required. They even went the extra mile to move firewood logs getting soaked themselves in the process. At all times they were helpful, cheerful and professional. Just great service. And yes I wouldn't hesitate and haven't hesitated to recommend House & Carriage. Thank you."
"Alex, Lee & Steve were courteous and professional throughout the move but, more than this, in very trying conditions (30'C) they maintained a great sense of humour and attitude"
"Kris and Adam were fantastic, very helpful, polite and fast"
"From first contact with Rebecca, and subsequently Kris and Steve, the service has been exceptional I can't find fault at all. Very much appreciated"
"Many thanks to Martin, Adam & Luke for a fantastic job. They were not only very effective, efficient movers, but also a personable and reassuring team to support what could have been a stressful operation!"
James - August 2017
"I would like to especially mention Alex, Adam, Kris and Steve. Over the course of a week I felt like they became friends. This was a tricky move in all senses, logistically, physically and emotionally and I felt like they were on my side at all times. Some objects presented particular challenges and I observed a team working together to crack the problems and find solutions that I'm sure would have defeated other people. I am very grateful to you all"
"Alex, Joe, Adam and Ricky were brilliant, really friendly, hard working and worked really well together getting some very large and heavy furniture down a very narrow stairway,couldn't have done it without them - Thank you all !"
What an excellent delivery service. Just shows it can be done!
"Great Personal Service - The whole team were superb, you are the best removal firm we have used!"
For context, we have moved 15 times in 20 years (including to Australia and back!) and this was the best crew we have ever had. Absolute value for money and I would not hesitate to promote House & Carriage to anyone I knew was moving, in fact I haven't stopped 'waxing lyrical' about you since Friday!
I also want to call out the great service we had from Rebecca, she was responsive and timely with all correspondence which instilled trust that there were going to be no issues with the move.
The utmost care, the politest service, the right price.
A massive thank you for all your hard efforts to support our move, storing our worldly possessions and being so wonderful and obliging. We really appreciate all you did for us and feel lucky to have landed in Charlbury among such lovely people!
"Thank you all for your help with this removal. Tom was especially helpful with suggestions and with the timetable - it all had to happen rather quickly. The packing team Adam, Joe, Kris & Ricky, turned up on time and were swift and sure. Joe and Kris did the delivery, negotiating difficult parking and access with cheerful confidence and commendable speed. Rebecca at the office end of the email and phone was cheerfully informative and concise with essential information. Thanks everyone at H&C."
Thank you for our successful "move" to Dorset. The "team" were great.
A job well done and with good humour.
"Both Martin & Alex were very friendly, helpful and professional, they went out of their way to accommodate our needs"
I would not hesitate to recommend this company to fellow Francophiles, cheerful, efficient, nothing was too much trouble.
The attitude and work ethic from Joe and Mitch made a potentially very stressful situation a whole lot more bearable!
Julie moved from Standlake to Scarborough.
"The whole team were excellent and worked well together. It made our moving day(s) as stress-free as possible. Many thanks to all"
"All House & Carriage staff always carry out even the trickiest of tasks with good grace and are a pleasure to work with"
Thank you for such a smooth-running removal!
"Keep doing what you are doing already - excellent service all round !"
"Martin and Adam were both brilliant, they were super-quick at unloading, negotiated some tricky narrow doorways and helped me decide where everything should go. They were cheerful and great to talk to throughout, and I was all moved in by 10am.
Behind the scenes both Rebecca and Tom were very quick and responsive to my fairly short-notice move, all logistics were very clear and explained in advance via phone and e-mail. I am thrilled with the service I received and will certainly recommend you"
Your boys were splendid. So helpful and careful, very quietly got on with their work and made a difficult time easy for me. Thank you.
Maggie was delighted with your service - It was a huge move for her.
"Kris and Joe worked under extremely hot conditions, carefully and considerately moving us into our three storey new home. We couldn't have asked for better service. Thank you so much for making our move stress free."
"My most recent experience was a small move of items which H&C had stored for me. The whole process - from the initial removal some years ago, to accessing what I needed, selecting what to take and helping me dispose of what I no longer required - was extremely professional but also, the service felt personal. House & Carriage teams are always cheerful and make you feel as though nothing is too much trouble - and it rarely is! I would not hesitate to use again and to recommend."
From the moment I made the phone call, you made a stressful time so much easier. Tom was great, put my mind at ease, the quote was competitive, definite value for money with a little one in tow! Martin & the boys were cheerful, pleasant and good humoured, even offering tips for unpacking to our backs.
Faultless and a pleasure from beginning to end, topped off by a lovely message from Rebecca to check we were settled in. Thanks so much, you made our move a doddle, Lucie, Chris and William.
Having moved six times, we have experienced different levels of service, but the whole House & Carriage experience was light years ahead, in every aspect, from the best we had experienced before. We would use them again and have no hesitation in recommending them to anyone who wants a stress free move.
Incredible, prompt, efficient and helpful.
"Lee and James were excellent, very helpful and professional. Also Rebecca in the office was delightful to deal with she has a very professional attitude, was always charming and a pleasure to deal".
"Alex, Lee, Martin & Ricky did an excellent job. Would highly recommend House and Carriage. Your guys were great. Thanks for making a very stressful time a lot less stressful !!! Much appreciated."
Thank you for all your calm efficiency and your friendly manner. It was so appreciated at a stressful time.
The delivery guys were excellent, extremely punctual, reliable and worked in a very safe manner. Very Impressed!
As strong as lions and faster than a cheetah!
As the name suggests, these boys offer a superior service. They couldn't do more for their customers and couldn't come more highly recommended
"Rebecca, Alex and Steve from House and Carriage provided efficient, friendly service throughout and the guys went out of their way to help where needed at installation on site"
Roly and I would like to thank you and your team for a very professional move.
The boys we absolutely professional, hard working and fun people to be with.
"Just a note to say thanks ever so much for the excellent service yesterday the team sent were excellent. I have moved 17 times (in now 32 years) since I was in my late teens and I have never used such an efficient and friendly service. So I cannot thank you enough. Extra special thanks to the poor guy who built the baby's furniture he was so patient! "
My Parents utilised the services of your company yesterday to move them to their new home. Big thank you to the team who facilitated the move on House & Carriage's behalf. The guys who were there went over and above the call of their role, due to circumstances outside any of our control, staying to finish the job and still smiling by the end of it.
It was really appreciated by us all, your staff are a credit to your company, will definitely recommend your services to anyone who needs to move!
I would like to thank you for the helpful and very efficient service. Joe and Martyn were great.
"This is second time Adam and Lee have moved me, cannot fault them, they do House & Carriage proud! Both very pleasant and polite. Excellent service provided by all."
Just wanted to say a big thank you for your help during my recent move to France.
The service and the staff were in every way superb!!
The packing and labeling was excellent.
Please pass on my thanks to the guys and I will be more than happy for you to use my name as a recommendation.
all the best
I have to congratulate you on your delivery company House and Carriage. The two men who made the delivery were most helpful and friendly. The delivery was quite a tight fit which they handled brilliantly. Most impressed.
"Both Steve and Caspar were very good, and Kris was excellent in keeping everything together, throughout the two days. He was incredibly well organised, and really helped at the end of moving out of the property with packing away the final bits and pieces. Can I just say a big thank you to Rebecca too, for being so flexible with dates for the move, and being so patient. Well done House and Carriage!"
"If ever you are in the Battle area - I would love to have a pint together!"
"The whole team was excellent, they kept us sane and I don't know how they got our furniture upstairs in the new house. They worked very hard and I have already recommended your services"
"Rebecca in the office was really helpful! In fact everyone was really helpful and would definitely use your services again. Happy with the whole service thank you very much!"
We have moved 5 times, but you were the Best Team of any others we have experienced.
You were patient and considerate to us, your packing was second to none, nothing at all was too much trouble.
Your letter and prompt attention was, as business used to be years ago. We wish you success and we have no doubts as to recommending you to others. Thanking you sincerely.
....All of your team are really helpful and we know that we could not have found any other team as good to solve all the tasks involved with the move.....'
"They were all extremely helpful, couldn't fault them, everything went so well, many many thanks to all the team!"
"We were delighted with the respect for our possessions show by the team who moved us. Kris, Joe, Ricky and Steve are to be commended for their brilliant customer service".